COVID19 UPDATES

We hope you are all well and safe at home with your families. We are all in this together and it is now more important than ever to show solidarity and take care of each other. The health and wellbeing of our team and community is of utmost importance to us. Thus,  we would like to share with you what we are doing to navigate these difficult times.

ORDERS ARE BEING ACCEPTED AS USUAL

Our team is following closely all official advice and guidance to carry out the necessary precautions to protect everyone involved. We are making sure that the orders are being prepared in safe condition.

SHIPPING INFORMATION

We are using the service provided by Royal Mail, if you wish to check on international shipping updates please go to the international shipping bulletin page shown below:

https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incident-bulletin

EXTENDED RETURNS POLICY

We fully understand that in certain areas it may be difficult to return your order due to the circumstance. Therefore, we decided to extend our returns policy. All domestic (UK) orders can be returned within 30 days of purchase.

CONTACT US

If you have any questions regarding your order or if there’s anything you’d like to see in our web please email us at hello@thepuzzledesign.com we’re here and we always love hearing from you.

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